General Information – Our contact details as data controllers
The Website and/or Platform may include links to third-party websites or applications whose privacy policies may differ from ours. Any information that these third parties collect about you is governed by their respective privacy policies. We suggest that you contact those third parties directly in order to obtain information about their privacy policies.
Type of Personal Information we collect
When accessing and using the Website and the Platform through a paid account Personal Information shall be provided by you for the purposes of registration to the Platform and account creation; it includes name, address, email, telephone number, company/employer, job title, job department, payment details. Failure to provide such Personal Information will result in your inability to register to, access, and use the Platform and its subsequent versions.
When accessing and using the Website and the Platform by using the free edition and features available without creating an account, you will be asked to sign in via Google Sing-In or LinkedIn Sing-In or e-mail Sign-In, you will therefore need to create or to have an existing Google or LinkedIn or e-mail account. When you click the Google Sign-In or LinkedIn Sign-In button or email Sign-In button, a screen will open showing what information from your Google/LinkedIn/email account we would like to have access to. In particular, we currently collect and process the following personal information about you:
(a) via Google Sign-In:
Profile picture URL
(b) via LinkedIn Sign-In:
Profile picture URL
(c) via e-mail Sign-In:
By clicking ‘‘Allow’’, you provide us with your consent, to collect your information from Google/LinkedIn/e-mail account by using their application programming interfaces (APIs) and enable you to register to, access, and use the Platform. Failure to provide the above personal information will result in your inability to register to, access, and use the Platform and its subsequent versions.
SO UK may also collect Personal Information automatically through your use of the Website and/or the Platform, such as IP address, date and daytime of access request, time zone difference to Greenwich Mean Time (GMT), the specific site requested, HTTP-status code, amount of data transmitted, the website from which you visit the Website, browser type, operating system, and user interface, language, and version of the browser software. Please refer to the section on Cookies and similar technologies below for more information.
Purposes for which your Personal Information is processed
SO UK may use your Personal Information to:
Process your registration for the purposes of using the Platform,
Provide you with the services and products of the Platform, including but not limited to process payments, if applicable, and provide you with customer support,
Communicate with you with respect to the use of the Platform and/or our services and products,
Ensure compliance with our legal obligations,
Improve the quality of Signal’s collaborations and provision of services and our unimpeded and effective communication and interaction with you,
Establish, exercise, or support our legal claims,
Improve your interaction with the Platform and optimize your experience with it,
Request your participation in surveys related to the Platform, its services, and products,
Protect our network, devices, and programs for cyber-security (i.e. ensuring confidentiality, integrity and availability of the information, data from attacks or unauthorized access, etc.) and other risk management purposes,
For our respective business purposes, such as data analysis, usage analytics, audits, fraud monitoring and prevention, improvement of the Platform, development of new services, identification of usage trends, business development, research, etc. For these purposes, and in order to pursue our legitimate interests, we may de-identify and/or aggregate your personal information with other information,
For marketing and promotion purposes, in case you have provided us with your explicit consent to such processing.
We collect, use or share your personal information only when there is a valid legal basis allowing us to do so. Most commonly, the lawful bases we rely on for processing your personal information are:
We have your consent. You are able to remove your consent at any time. You can do this, by contacting Dimitris Tsapoulis, at the following e-mail address: firstname.lastname@example.org,
We have a legitimate interest, namely for the purposes described under section 3 (d), (f), (g), (h), (i), (j), (k),
We have a legal obligation.
Sharing your data with third parties
SO UK does not generally share your Personal Information with any third parties. However, your Personal Information may be disclosed in the following circumstances:
By SO UK and/or SO GR to third-party service providers, who provide services to SO UK and/or SO GR such as website hosting, data analysis, usage analytics, business development, payment processing, functionality development and improvement, information technology, customer support, and related infrastructure provision, provided that such service providers have provided SO UK and/or SO GR with satisfactory assurances of their technical and organizational ability to provide appropriate and sufficient data protection, in accordance with applicable law.
By SO UK and/or SO GR to third-party providers of products or services that you purchase through the Platform.
By SO UK and/or SO GR to other users for the implementation of any functionality of the Platform.
By you to anyone with whom you communicate through the Platform.
By you on pages, features, or any services of the Platform to which you are able to post information and materials. Please note that any information you post or disclose through these services may be available to other users as well.
By SO UK and/or SO GR to a third party in the event of a merger, sale or transfer of assets, joint venture, assignment, reorganization or bankruptcy or other similar proceedings.
By SO UK and/or SO GR to comply with any applicable law, including laws outside of your country of residence or outside of the European Economic Area, to respond to requests from courts, public and/or judicial authorities, which may include such authorities outside of your country of residence or of the European Economic Area to take precautions against liability, to investigate and defend SO UK and/or SO GR against any third-party claims or allegations.
By SO UK and/or SO GR to protect the rights, privacy, security, safety, integrity, or property of SO UK, SO GR, facilities, or equipment used to make the services available, Platform users or others, and to enforce the Agreement.
SO UK and/or SO GR may transfer to, store and use your Personal Information – for troubleshooting, customer support, usage tracking, and data storage purposes – in any country where SO UK’s and/or SO GR’s related companies, affiliates, or third-party service providers are based, even countries outside of the European Economic Area, and which may have lower levels of data protection from those applicable in the European Economic Area. SO UK and/or SO GR also take steps to protect Personal Information in the country in which it is stored, used, or to which it is transferred and to ensure that any such data storages, uses, and transfers are subject to adequate safeguards. To safeguard such transfers SO UK and/or SO GR use data protection clauses or other appropriate legal mechanisms to safeguard the transfer. If you require more details please contact email@example.com.
How we secure and store your personal information
SO UK and SO GR have put in place appropriate technical, organizational, and other measures to protect your Personal Information from unauthorized or unlawful use and accidental loss or damage and to provide a level of data protection that meets the requirements of applicable law. Such measures also apply to entities directly or indirectly controlling, controlled by, or under common control with SO UK and/or SO GR. However, no data security measures are 100% secure. We cannot ensure or warrant the security of any information you transmit to us or store on the Platform, and you do so at your own risk. SO UK suggests that you create a strong password and that you periodically change it. Moreover, if you have any reason to believe that your interaction with SO UK and/or SO GR and/or the Platform and/or the Website is no longer secure, please immediately notify SO UK at the following address firstname.lastname@example.org.
Your data protection rights
Under data protection law, you have the following rights:
Your right to information/communication – You have the right to request and receive clear, transparent, and easily understandable information regarding the processing of your personal information.
Your right of access - You have the right to ask us for copies of your personal information in a structured, commonly used, and machine-readable format.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete the information you think is incomplete.
Your right to erasure/deletion - You have the right to ask us to erase or delete your personal information in certain circumstances, and especially when it is no longer necessary for the purposes collected or when there is no legitimate reason for us to continue processing it. The right of deletion is not absolute, especially in cases when there is a particular legal obligation or other legitimate reason for Signal to retain your personal information.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organization, or to you, in certain circumstances.
Your right to revoke your consent – You have the right to revoke your consent at any time, without prejudice to the lawfulness of the consent-based processing prior to its revocation, via e-mail to: email@example.com.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you, starting on the date of your submission request.
Please contact us at firstname.lastname@example.org if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at email@example.com.
You can also complain to the relevant competent Data Protection Authority if you are unhappy with how we have used your personal information.
In particular, for complaints regarding the use of your personal information by the SO UK, you can contact ICO to the following contact details: (a) The ICO’s address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, (b) Helpline number: 0303 123 1113, (c) ICO website: https://www.ico.org.uk.
For complaints regarding the use of your personal information by the SO GR, you can contact the Hellenic Data Protection Authority at the following contact details: (a) Address: 1-3 Kifissias, 11523, Athens, (b) Telephone: +30 210 6475600 (c) Fax: +30 210 6475628 (d) E-mail: firstname.lastname@example.org.
Cookies and similar technologies
The Platform and the Website collect information about the use of the Platform and/or the Website. Such information may be collected:
(a) through your browser or device;
(b) through cookies and similar technologies (such as beacons, pixels and tags); cookies contain a small amount of information downloaded to your computer or other device by the server of a website, page or advertisement, which allow the originating website, page or advertisement to recognize your computer or other device on subsequent visits; the Platform and the Website use both session-based cookies (which last only while your browser is open) and persistent cookies (enabling authentication, as well as other Platform features, for each time you log on to the Website and/or the Platform), as well as third-party cookies, such as Google Analytics, subject to the respective service provider’s policies; you may opt-out of third-party cookies on that provider’s respective website; although most browsers accept cookies by default, you are able to set yours to alert you when cookies are being used, as well as to accept or reject cookies; you may also opt-out of all or certain cookies used by the Website and/or the Platform, but please note that such opting-out may significantly disrupt your use of the Website and/or Platform and that you may even lose the ability to access the Website and/or Platform; cookies can be either associated with your account and Personal Information or used to perform analytics and personalization, among other things; the following types of cookies are used by the Platform and the Website:
strictly necessary/essential cookies (i.e. cookies that are necessary in order to enable you to browse the Website and use the Platform and its features, such as accessing secure areas of the Platform),
authentication and functionality cookies (i.e. cookies that are used to store login information, as well as to provide personalized services),
performance and analytics cookies (i.e. cookies that are used to collect information about the use of the Website and/or the Platform, as well as for improvement and research of features and services of the Platform),
security cookies (i.e. cookies that are used for the detection of malware and support of Website and/or Platform security),
preference cookies (i.e. cookies that are used for the provision of customized services and features),
marketing cookies (i.e. cookies that are used for launching and monitoring of marketing campaigns, delivering customized advertising).
(c) through your use of the Platform and/or the Website (including but not limited to date and length of visit, location data, traffic data, etc.);
(d) from you on a voluntary basis, such as information about your geographic and/or commercial preferences; and/or
(e) by aggregating Personal Information, where such information does not personally identify you (collectively, “Electronic Tools”).
SO UK, SO GR, and their third-party service providers may use information collected through the Electronic Tools for any purpose, such as enhancement of navigation, functionality of the Platform, monitoring and analyzing the effectiveness of the Website and/or the Platform, as well as aggregating usage metrics, except where SO UK and/or SO GR are required to do otherwise under applicable law.
If SO UK and/or SO GR combine information collected through Electronic Tools with Personal Information, it/they will treat the combined information as Personal Information.
In the table below we provide detailed information about all Cookies that are stored in your device during your visit/browsing to our Website. By accepting cookies on the Website, you consent and accept the use/storage of Cookies on your device for the purposes that are listed in the table below.
|Cookie||Cookie Type||First or third party||Purpose||Expiration|
|ai_user||Performance||First-party||We use performance/analytics cookies to measure traffic and usage data and to analyze how the Website is accessed, used, or is performing in order to provide you with a better user experience and to maintain, operate and continually improve the Website. https://docs.microsoft.com/en-us/azure/azure-monitor/app/data-retention-privacy||1 year|
|.AspNetCore.Antiforgery.||Necessary for essential purposes||First-party||Security. https://docs.microsoft.com/en-us/dotnet/api/Microsoft.AspNetCore.Antiforgery.AntiforgeryOptions||Session|
|ai_session||Performance||First-party||We use performance/analytics cookies to measure traffic and usage data and to analyze how the Website is accessed, used, or is performing in order to provide you with a better user experience and to maintain, operate and continually improve the Website. https://docs.microsoft.com/en-us/azure/azure-monitor/app/data-retention-privacy||1 year|
|AspNeCore.Identiy||Necessary for essential purposes||First-party||Authentication. https://docs.microsoft.com/en-us/aspnet/core/security/authentication/cookie?view=aspnetcore-5.0||Session|
Performance and Functionality
Performance and Functionality
You can disable Cookies by accessing the Cookies Control Panel of our Website or by changing the relevant settings in your browser. Note that the site may not operate correctly if all cookies are disabled.
Choose your browser and click the appropriate link to get further information on how to disable and delete Cookies:
For other browsers that are not in the list, please contact the program provider or alternatively check the help function of the browser.
Information about Cookies
For more information about cookies, how to use them as well as how they apply to the use of your personal information, please visit www.aboutcookies.org.
Other information that we collect
IP address is a unique number used by devices to identify and consult each other on a computer network using the Internet Protocol Standard. The IP address is a number that is assigned to your device (PC, tablet, smartphone) each time you access the internet to communicate with other devices. The IP address can also be recognized by your internet provider.
During your visit, the Website records the IP for security reasons and for preventing malicious actions. In addition, IP addresses are collected in order to analyze the website’s performance and optimize it by offering a more user-friendly and functional experience to you.
This information is necessary for the proper operation of the website and the user cannot deactivate them.